Your controls

Set your own limits at Lizaro Casino before you play

Play only from 18+, and deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every Lizaro Casino account.

Set my limit

Malta Gaming Authority licensedMGA/B2C/356/2007 — regulated since 2007, independently audited by iTech Labs, Gaming Laboratories International, and eCOGRA.

Right now

From before play to getting help: the essentials

This block settles who watches over your play, which register covers you and whom to call.

Minimum age18+

LicenceMGA/B2C/356/2007

National registerGAMSTOP

Helpline0808 8020 133

Limit questions[email protected]

Your toolkit

Room to decide before the first spin

Lizaro Casino puts these five controls in front of you rather than behind a request to support.

What is a deposit limit?

This cap sets the most you can put in during a chosen stretch of play, and it holds once saved. Turn it on before your first deposit, not after a heavy evening.

A ceiling for the rough nights

A loss limit stops play when your net losses reach the figure you picked, so a rough run cannot quietly grow. Choose it as you would a budget for a night out.

When the clock slips away

Reminders appear while you play to tell you how long you have been signed in. Switch them on if sessions tend to stretch past the point you planned.

Show me my time on screen

Reality checks pause the screen to show your time and your net result so far. Set them if you want the game to stop being the only thing in view.

A closed door, not a nudge

Self-exclusion locks you out of your account for the period you choose, and access returns only when it ends. Use it when a break, not a budget, is what you need.

Your next move

Set your ceiling before the reels turn

Useful the first time you sign in, and again when a limit needs to match a new month.

Open the profile first

Open your profile from the top of the screen and check that your email address is the one you still read, because confirmations go there.

Which limits already stand?

Inside your profile, find the limits area. Note which figures already stand there, since anything saved earlier still applies to your play.

Deposit, loss or session time

Decide whether money or time needs the ceiling: a deposit limit, a loss limit, or a cap on session length. Pick one to begin with.

A figure you can find again

Save the figure and then return to the limits area to see it listed. A limit you can find again is a limit you can trust.

Who is stopped from signing up?

Proof of age up front. At sign-up, everyone confirms they are 18 or over, and no account opens for anyone younger. Before your first withdrawal, photo ID and proof of address are checked.

When the family shares a tablet. On a shared family tablet or phone, tools that hide gambling sites can be switched on. A passcode only you know keeps that filter in place.

A calmer first conversation. At the kitchen table, words land better when they describe what you noticed rather than what you judge. Relatives can also call the National Gambling Helpline at any hour for themselves.

A day away or a longer stop

A pause inside your account. A pause starts in your account settings and holds for the hours or days you pick. Logging in is blocked until it ends, so the decision stands on its own.

A long stop that cannot be undone. Self-exclusion closes your access for 6 months, 1 year or 5 years and cannot be lifted early. Contact support through live chat, email or phone and the team starts it for you.

Join GAMSTOP before play. GAMSTOP is the national scheme run by The National Online Self Exclusion Scheme Limited. Register for 6 months, 1 year or 5 years and every UK-licensed site blocks you, usually within 24 hours. gamstop.co.uk

Free support

Where can you talk to someone today?

After this block you will know who answers, how to reach them and what stays private.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers around the clock with free, confidential advice for players and relatives, and points you to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds free peer-led meetings with no appointment, including mixed meetings for family and friends, so nobody has to sort this out alone. gamblersanonymous.org.uk

Fun first, strain later

Catching these signals early makes one honest step possible: a deposit limit set before the next session, or a pause long enough to think. Neither is a failure, and both are reversible where the account allows it.

Read these slowly and notice which ones sound like your week.

Playing longer than you planned, again
Chasing a loss to get even
Spending money set aside for bills
Borrowing to keep playing
Hiding your play from people close to you
Feeling restless when you cannot play
Promising to stop, then starting again

Limits and exclusion

When the account needs firmer edges

At the point when you are weighing a pause against a full exclusion, these are the plain answers.

My brother plays too much, can the helpline advise me?+

Yes. The National Gambling Helpline run by GamCare takes calls from relatives and friends as well as from players, and its advisers speak free of charge at any hour. Ask them what support nearby exists for families living with someone else's play.

Can I end a self-exclusion before the period I picked runs out?+

No. Once it starts, the exclusion holds for the whole span you chose when you set it, so pick that span with care. Nothing inside your account lets you shorten it or step around it while it is running.

If I take a short pause, what stops and when can I play again?+

A pause puts your account on hold, so no deposits go through and no bets are placed while it runs; your balance and history stay where they are. Play opens again on its own once the span you set has passed.

Does the mobile version of my account let me set limits too?+

Yes. The mobile site carries the same account section as the desktop, with the same limit fields, so a phone is enough to put a cap in place. Nothing extra needs installing before you can use it.

How do I adjust a limit that I set some time ago?+

The same section of your account where a limit was first saved holds it now, so you can return to it whenever your budget moves. Your current figures sit there to be read before anything is altered.

Can I shut my account down completely through your support email?+

Yes. A request sent to the support email is enough to have the account closed for good, and the team will explain what happens to any remaining balance. The step is final, so if you only need time away, a pause or an exclusion fits better.